FAQs
Can you tell me more about 4RunnerPRO?
4RunnerPRO is an aftermarket accessory distributor based out of Arlington, Texas. At 4RunnerPRO we provide high-quality aftermarket accessories to clients all over the United States as well as full custom builds. Whether you have a 4Runner like all of us or you went to the dark side and own a Jeep, Bronco or other 4x4 vehicle, we've got you covered.
Our site has a wide selection of affordable, off-road accessories. Whether you're looking for 4Runner parts, Jeep parts, light kits, suspension kits and components, performance items, or camping and overlanding accessories, we've got what you need. Feel free to browse our online store and place an order through our Shop page.
Contact us by phone at 817-522-0508, by email at info@4runnerpro.com, or by submitting one of the contact forms on our site. We look forward to assisting you with all of your off road accessory needs!
Where do you ship to?
We ship products all over the world. Shipping fess will vary depending on where your product is shipped internationally. We always strive to have your product shipped to you in a timely manner. If you have further questions regarding shipping, give us a call, email, or use the contact form on our website to ask us a question regarding shipping. When you give our company a call, you’ll be connected directly to our friendly staff, so you can expect immediate assistance with your inquiry.
What is your refund policy?
Refunds:
Refunds will be issued back to the original payment source. If you paid with a gift card or store credit, your refund will be issued in the form of store credit. Whether or not you originally paid for shipping, all shipping costs are non-refundable, and will be deducted from the refund amount. Please note that it may take 2-5 business days for credit to appear in your account. The following fees will apply:
Tier 1: Perfect condition. (Unopened & like-new) = 85% refund or 100% store credit.
Tier 2: Needs Refurbishment. (Product like-new, needs new packaging) = 75% refund or 90% store credit.
Tier 3: Not Salvageable. (Product & packaging both damaged) = 60% refund or 80% store credit.
EXCLUSIONS — THE FOLLOWING PRODUCTS CANNOT BE RETURNED OR EXCHANGED
1) Products that have been physically or aesthetically damaged or modified during installation
2) Custom parts such as etched lenses, assembled Super7s, or tuned projectors
3) Philips or Osram HID or LED bulbs with broken security seals
4) Products purchased from the Closeout’s category
5) Special orders, i.e. any item that is not normally found in our online catalog
Legal Compliance:
COMPLIANCE
Many of the products sold here are designed for and intended for off-road use only. Federal and State laws may prohibit the removal, modification or modification of any device or design element affecting safety on a road-going vehicle. Violation of such laws may subject the owner or user to a fine or penalty. Installation of certain parts may void the warranty coverage, if any, on your vehicle. We take no responsibility for the individual customer’s application of such products as all products are sold for off-road use only for racing or show vehicles.
HOW ARE WARRANTY REPLACEMENTS SHIPPED?
US Customers:
All replacement parts will be shipped ground at no charge to you.
Foreign Customers:
You will be responsible for all shipping costs / duties.
Expedited Shipping:
We are happy to accommodate you, but will charge actual shipping costs.
Third Party:
If the part comes from a third party, they will drop ship it to you directly.